ProfitWell

Overview

To succeed in growing a subscription business, you have to know your financial metrics, including your churn, LTV, MRR, and growth. Accessing these metrics is a non-negotiable.

Yet, most subscription businesses out there are haphazardly tracking these metrics through a series of spreadsheets or subpart tools, which results in inaccurate and inconsistent data.

Chargebee now makes getting these metrics simple through their integration with ProfitWell, which provides all of your subscription metrics for free with a direct integration with Chargebee that takes two minutes to set up.

Besides financial and growth metrics, you can tap into ProfitWell's suite of tools that prevent voluntary and involuntary churn at every step in the customer journey, and tap into our features - powered by machine learning - that help you predict when each of your customers will likely to churn or upgrade in the near future.

Features

All your key metrics and analytics at a glance

Get visibility into all your key metrics within one frame, to make tracking and analytics easy and transparent. Overview your MRR, churn, customer engagement trends and more and dive deeper for greater insights. ProfitWell integrates directly from Chargebee so your dashboard is ready to use immediately with no additional work.

Break down and analyze your cohorts

Understand what works and what doesn’t with a cohort analysis. Get a visualization of retention and drop off points by month for different customer cohorts to improve your retention strategies and customer satisfaction. Learn how the quality of acquired customers are changing over time to make actionable business decisions.

Customer insight on an individual basis

ProfitWell offers powerful insights even on the individual customer level to predict the health of your users. ProfitWell uses machine learning to automatically predict which users are about to churn — no analysis required. In addition to that, get instant recommendations on which at-risk customers to save, and which engaged customers to upsell.

Segmentation

With segmentation, you can enrich your customers with custom traits and segment all of your metrics accordingly. Think LTV by marketing channel, Churn by NPS score, or segmentation by plan for example. Use ProfitWell Segmentation to even analyze your team's performance at a depth that helps you grow.

Benchmark your performance to similar companies in your industry

With more than 30,000 companies using ProfitWell, get a benchmark on where you stand with competitors. Compare your growth and unit economics to similar companies — both historically, and in real time. Identify which of your growth metrics are performing best and worst, compared to companies of your size or price point.

ProfitWell

All your key metrics and analytics at a glance

Break down and analyze your cohorts

Customer insight on an individual basis

Segmentation

Benchmark your performance to similar companies in your industry

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