Prosperstack

Prevent churn automatically with a better cancellation experience

Overview

ProsperStack is the drop-in cancellation flow that automatically prevents churn. ProsperStack manages your entire cancellation process. Connect your Chargebee account to handle cancellations, prevent churn with discounts and incentives, collect feedback and track recovered revenue — automatically. Increase LTV and reduce churn with a better subscription cancellation experience.

Features

Power your automated retention with Chargebee

ProsperStack connects to your Chargebee account to power your automated retention. Automatically present and apply targeted offers, including coupons, trial extensions, subscription pauses and plan changes. Create unique cancellation experiences using customer segments powered by your Chargebee data. Track retained revenue and retention.

Offload your cancellation process

ProsperStack manages your entire cancellation process. Connect your Chargebee account to handle cancellations, prevent churn with discounts and incentives, collect feedback and track recovered revenue automatically. Keep track of customer sentiment and understand why your customers cancel.

A/B test offers to optimize performance

Run A/B tests to optimize retention rates and cancellation flow performance. Test offer discounts, durations, wording, etc. to find the most cost-effective way to increase retention. Track A/B test metrics and determine the winning offer automatically.

Powerful customer segmentation backed by your Chargebee data

Connect Chargebee to segment customers based on MRR, lifetime of subscription, plan, location and more. Sync your data from Chargebee automatically. Link Chargebee customer and subscription metadata to custom fields in ProsperStack. Use segments to create unique cancellation experiences and targeted retention offers.
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